Privacy policy

Privacy Policy

Last updated: September 30, 2026

This Privacy Policy describes how Klanes And Co LLC, doing business as K Lane's & Co. (“K Lane's & Co.,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use our services, make a purchase from shopklanes.com (the “Site”), or otherwise communicate with us.

For purposes of this Privacy Policy, “Personal Information” means information that identifies, relates to, describes, or can reasonably be associated with you.

PERSONAL INFORMATION WE COLLECT

The types of Personal Information we collect depend on how you interact with our Site and Services.

Information You Provide to Us

We may collect information you provide directly to us, including:

Your name
Billing address
Shipping address
Email address
Phone number
Account information
Order and purchase information
Payment and transaction information
Customer service communications
Reviews, feedback, or other information you choose to provide
Marketing preferences

Payment information is processed through our payment providers. We do not necessarily store complete payment card information ourselves.

Information We Collect Automatically

When you visit or interact with our Site, we and our service providers may automatically collect certain information about your device and use of the Site, including:

IP address
Web browser and device information
Time zone
Cookie and similar technology identifiers
Pages and products viewed
Referring websites or search terms
Dates and times of visits
Information about how you interact with the Site

We may collect this information using cookies, pixels, tags, web beacons, log files, and similar technologies.

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies to operate and improve our Site, remember your preferences, understand how customers use our Site, measure performance, prevent fraud, and support advertising and marketing.

Some cookies are necessary for the Site to function. Other cookies may be used for analytics, personalization, or advertising.

Where required by applicable law, you may be given choices regarding certain cookies or tracking technologies through a cookie banner or privacy settings available on our Site.

You can also control cookies through your browser settings. Please note that blocking certain cookies may affect the functionality of the Site.

HOW WE USE YOUR PERSONAL INFORMATION

We may use Personal Information for purposes including:

Processing and fulfilling your orders
Processing payments
Arranging shipping and delivery
Providing order confirmations and updates
Managing returns, exchanges, and customer service requests
Creating and managing customer accounts
Communicating with you
Detecting and preventing fraud or other unauthorized activity
Operating, maintaining, and improving our Site and Services
Understanding how customers use our Site
Measuring the effectiveness of our marketing and advertising
Personalizing your shopping experience
Sending marketing communications when permitted and consistent with your preferences
Complying with applicable legal obligations
Protecting our rights and the rights of our customers and others

HOW WE SHARE PERSONAL INFORMATION

We may share Personal Information with third parties when necessary to operate our business and provide our Services.

These third parties may include:

Shopify, which provides the e-commerce platform used to operate our online store
Payment processors and financial service providers
Shipping and fulfillment providers
Analytics providers
Advertising and marketing providers
Technology and website service providers
Customer support providers
Professional advisers, such as accountants, attorneys, or consultants
Government authorities or other parties when required by law

We may also disclose Personal Information when necessary to respond to legal process, protect our rights, investigate suspected fraud or unlawful activity, or protect the safety and security of our business, customers, or others.

If our business is involved in a merger, sale, restructuring, acquisition, bankruptcy, or similar transaction, Personal Information may be disclosed or transferred as part of that transaction.

SHOPIFY

Our store is hosted by Shopify.

Shopify may collect and process Personal Information relating to your interactions with our store in order to provide its services to us and, depending on the Shopify services enabled on our store, for other purposes described in Shopify's privacy documentation.

You can learn more about how Shopify processes consumer Personal Information by reviewing Shopify's Consumer Privacy Policy.

ANALYTICS, ADVERTISING, AND TARGETED MARKETING

We may work with third-party advertising and analytics providers, including platforms such as Meta and Google, to understand how customers interact with our Site, measure advertising performance, and provide advertising that may be more relevant to you.

These providers may use cookies, pixels, or similar technologies to collect information about your activity on our Site and, depending on the service, your activity across other websites or services.

Under certain U.S. state privacy laws, some of these activities may be considered “sharing,” “sale,” or “targeted advertising.”

Where applicable, you may have the right to opt out of certain uses or disclosures of your Personal Information for targeted advertising or similar purposes. If such rights apply, you may exercise them through the privacy choices or data-sharing opt-out tools made available on our Site, or by contacting us using the information below.

MARKETING COMMUNICATIONS

If you choose to receive marketing communications from us, we may use your email address or other contact information to send you information about products, promotions, events, or other news from K Lane's & Co.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.

Even if you unsubscribe from marketing communications, we may still send you non-marketing communications relating to your orders, account, customer service requests, or other transactions with us.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your Personal Information. These rights may include the right to:

Request access to Personal Information we maintain about you
Request correction of inaccurate Personal Information
Request deletion of certain Personal Information
Obtain a copy of certain Personal Information
Opt out of certain uses or disclosures of Personal Information, including certain targeted advertising activities
Withdraw consent where processing is based on consent
Appeal certain decisions relating to a privacy request, where required by law

These rights are not absolute and may be subject to exceptions under applicable law.

To exercise a privacy right, please contact us using the information in the Contact Us section below or use any privacy request tools available on our Site.

We may need to verify your identity before processing certain requests.

INTERNATIONAL VISITORS

If you access our Site from outside the United States, please be aware that your Personal Information may be processed or stored in the United States, Canada, or other countries where our service providers operate.

Privacy and data protection laws in those countries may differ from those in your country of residence.

Where required by applicable law, we will process Personal Information using an appropriate legal basis and implement appropriate safeguards for international transfers.

DATA RETENTION

We retain Personal Information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide our Services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights.

The length of time we retain particular information may depend on the type of information, why we collected it, and applicable legal requirements.

DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect Personal Information.

However, no security system or method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

CHILDREN'S PRIVACY

Our Site and Services are intended for a general audience and are not directed to children.

We do not knowingly collect Personal Information from children under the age of 13.

If you believe a child has provided us with Personal Information, please contact us so that we can review and, where appropriate, delete the information.

THIRD-PARTY WEBSITES

Our Site may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.